Privacy Policy

1. Overview & Data Controller

This Privacy Policy applies to all personal data collected by or on behalf of we88myr ("we," "us," "the Platform") in connection with the operation of the we88myr website at we88myr.org and all related services, including account registration, deposits and withdrawals, gameplay, promotions, customer support interactions, and marketing communications.

We88myr acts as the Data Controller in respect of all personal data collected through the Platform. As Data Controller, we88myr determines the purposes and means of processing your personal data and is responsible for ensuring that processing is lawful, fair, and transparent.

Questions or requests concerning your personal data may be directed to we88myr's support team via the contact details provided in Section 13 of this Policy.

2. Personal Data We Collect

We88myr collects the following categories of personal data:

We88myr does not collect sensitive personal data categories (such as racial or ethnic origin, religious beliefs, or biometric data) beyond what is strictly required for identity verification purposes and permitted under applicable law.

3. How We Collect Personal Data

We88myr collects personal data through the following means:

• Direct collection — data you provide when registering an account, completing identity verification, making a deposit or withdrawal, contacting customer support, or participating in a promotion.
• Automated collection — technical data collected automatically through cookies, web beacons, server logs, and similar technologies when you access or use the Platform. See Section 10 for details on cookies.
• Third-party sources — identity verification services, payment processors, fraud prevention agencies, and responsible gaming databases (such as self-exclusion registries) may provide we88myr with data relevant to verifying your eligibility or protecting the integrity of the Platform.

4. Purposes of Processing

We88myr processes your personal data for the following purposes:

• Account management — to create, maintain, and administer your we88myr account, including authentication and security.
• Service delivery — to enable gameplay, process bets, credit winnings, and provide access to all Platform features.
• Payment processing — to facilitate deposits and withdrawals via Touch n Go eWallet, Boost, Maybank, CIMB, Public Bank, or card, and to maintain accurate financial records.
• Identity verification and KYC compliance — to verify your age, identity, and source of funds as required by international gaming authority standards and applicable law.
• Fraud and money laundering prevention — to detect, investigate, and prevent fraudulent activity, cheating, or financial crime on the Platform.
• Responsible gaming — to monitor gameplay patterns for indicators of problem gambling and to administer self-exclusion, deposit limits, and other responsible gaming tools requested by the Player.
• Customer support — to respond to your enquiries, resolve disputes, and improve the quality of our support services.
• Marketing — to send promotional communications where you have consented to receive them, or where we have a legitimate interest in marketing to existing customers. You may withdraw marketing consent at any time through your account settings.
• Legal compliance — to comply with applicable laws, regulatory requirements, and lawful requests from competent authorities.
• Platform improvement — to analyse usage patterns, improve Platform functionality, and develop new features.

5. Legal Basis for Processing

We88myr relies on the following legal bases for processing your personal data:

• Contractual necessity — processing required to perform the contract between you and we88myr (i.e., to provide the gaming and betting services you have registered for).
• Legal obligation — processing required to comply with applicable laws, including anti-money laundering (AML) legislation, age verification requirements, and data retention obligations.
• Legitimate interests — processing necessary for the legitimate interests of we88myr, including fraud prevention, Platform security, and marketing to existing customers, provided those interests are not overridden by your fundamental rights.
• Consent — processing based on your freely given, specific, informed, and unambiguous consent, such as for optional marketing communications or non-essential cookies. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Third Parties

We88myr does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly for the purposes described in this Policy:

• Payment processors — to facilitate deposits and withdrawals. Your financial data shared with payment processors is subject to their own privacy policies and security standards.
• Identity verification providers — to perform KYC verification as required for regulatory compliance.
• Game providers — we88myr's game providers may receive limited technical and gaming data necessary for game delivery, session management, and RNG certification.
• Fraud prevention and responsible gaming services — to screen accounts against known fraud patterns and registered self-exclusion lists.
• IT service providers and cloud infrastructure — providers who support the technical operation of the Platform and who are contractually obligated to process data only on we88myr's instructions.
• Regulatory and law enforcement authorities — where required by applicable law or in response to a lawful order, court order, or regulatory demand.

7. Data Retention

We88myr retains personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, and reporting requirements. Specific retention periods include:

• Account data — retained for the duration of your account and for a period of at least 5 years following account closure, in compliance with applicable anti-money laundering record-keeping obligations.
• Financial and transaction records — retained for a minimum of 7 years from the date of each transaction.
• KYC and identity verification documents — retained for the duration of the account plus a minimum of 5 years following account closure.
• Customer support records — retained for 3 years from the date of the interaction.
• Marketing consent records — retained for 3 years from the date consent was given or until consent is withdrawn.

Upon expiry of the applicable retention period, we88myr will securely delete or anonymise your personal data. Anonymised data that can no longer identify you may be retained indefinitely for statistical and analytical purposes.

8. Data Security

We88myr implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the we88myr Platform — the same standard used by Malaysian banking institutions including Maybank and CIMB.
• Encrypted storage of passwords using industry-standard one-way hashing algorithms. We88myr staff cannot access your password in plain text.
• Access controls limiting personal data access to authorised personnel on a strict need-to-know basis.
• Regular security assessments, vulnerability scans, and penetration testing of the Platform infrastructure.
• Incident response procedures to address and notify affected individuals of data breaches in accordance with applicable legal obligations.

While we88myr takes all reasonable precautions to secure your data, no transmission over the internet or electronic storage system is completely immune to risk. You are responsible for maintaining the security of your account credentials. See the Terms & Conditions for your obligations in respect of account security.

9. Your Data Protection Rights

Subject to applicable law and certain conditions, you have the following rights in respect of your personal data held by we88myr:

• Right of access — you may request a copy of the personal data we88myr holds about you.
• Right to rectification — you may request correction of inaccurate or incomplete personal data.
• Right to erasure — you may request deletion of your personal data in certain circumstances, subject to we88myr's legal retention obligations.
• Right to restriction of processing — you may request that we88myr restrict processing of your data in certain circumstances.
• Right to data portability — you may request that we88myr provide your data in a structured, commonly used, machine-readable format.
• Right to object — you may object to processing based on legitimate interests, including direct marketing.
• Right to withdraw consent — where processing is based on consent, you may withdraw that consent at any time without affecting prior lawful processing.

To exercise any of these rights, contact we88myr support using the contact details in Section 13. We88myr will respond to verified requests within 30 days. We reserve the right to request proof of identity before processing a data rights request.

10. Cookies & Tracking Technologies

We88myr uses cookies and similar tracking technologies to operate the Platform, recognise returning users, maintain your session state, and analyse usage patterns. The categories of cookies used on we88myr are:

• Strictly necessary cookies — essential for Platform functionality, including login session management and security tokens. These cannot be disabled without impairing core Platform features.
• Performance and analytics cookies — used to collect anonymised usage statistics that help we88myr understand how the Platform is used and where improvements are needed. We do not share this data with third-party advertising networks.
• Functional cookies — used to remember your preferences, such as language settings and display options.

We88myr does not use third-party advertising or cross-site tracking cookies. You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies may impair your ability to use core Platform features, including the login function.

11. Minors & Age Restriction

The we88myr Platform is strictly for persons aged 21 years or older. We88myr does not knowingly collect personal data from persons under 21 years of age. If we88myr becomes aware that personal data has been collected from a person under 21, that account will be immediately suspended, any data will be deleted to the extent permitted by law, and any funds on account will be dealt with in accordance with applicable legal requirements.

If you have reason to believe that a minor has created a we88myr account, please contact we88myr support immediately.

12. Changes to This Privacy Policy

We88myr may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or Platform features. When material changes are made, we88myr will update the "Last Updated" date at the top of this page and, where practicable, notify registered Players via their registered email address.

Your continued use of the we88myr Platform after the publication of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not accept the revised Policy, you must cease using the Platform and may request account closure.

13. Contact & Data Enquiries

For questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by we88myr, please contact us via:

• Email: [email protected]
• Live Chat: Available from your account dashboard, 9:00 AM – 2:00 AM MYT daily

We88myr aims to acknowledge all data-related enquiries within 5 business days and to resolve them within 30 days. Complex requests may require additional time, in which case we will keep you informed of progress.